Employee Relationship Management

The Ipsos Employee Relationship Management practice lies within Ipsos Loyalty and is a dedicated Human Resource consultancy that focuses on internal loyalty. Our Employee Relationship Management consultants assist our clients to better understand and optimise their human capital to enhance staff satisfaction, motivation and performance to ultimately improve business outcomes. They provide strategic guidance on how to better manage the employee-employer relationship to increase productivity, engagement and profitability.

We believe all our clients are different and face different types of business and people challenges. It is this philosophy that all organisations are different which underpins our approach to employee research. Our approach is not a set, "off the shelf model" that we offer to all clients regardless of who they are. We adopt a fully customised approach to conducting employee surveys, knowing that standardised approaches often do not capture important issues that are unique to our clients’ organisations. Investing in a customised approach produces results that are highly relevant and assist in developing evidence-based and targeted action plans.

Consistently, instead of adopting a "one size fits all" approach to measuring employee engagement, we take a fully customised approach to understanding the drivers of engagement that are specific to our client’s organisation. Our own R & D using our extensive global normative database, as well as our experience with past ERM clients has validated this stance, with engagement drivers consistently varying from one organisation to another.

Unique elements to our approach include:

  • A comprehensive range of methodologies to suit your needs
  • A fully customised approach ensuring that outcomes are completely aligned to your organisation
  • The Ipsos Representative Employee Database (RED) Benchmarking system
  • Advanced analytics
  • Strong research expertise
  • The Ipsos online data delivery platform adapted to the needs of your organisation
  • Ipsos ERM consultants – organisational psychologists and research consultants